Terms of Service

These terms are between you and Fanpay, which operates Fanpay. Using the site, joining a waitlist or creating an account means you accept them. If you do not, the honest thing is to not use the service — there is no version of this where you get to keep the account and reject the terms.

If you are agreeing on behalf of a company, you are confirming you are allowed to bind that company.

Fanpay is a platform where a creator publishes what their promotion costs and a brand books it at that price. We provide the place the deal happens and the record of what was agreed.

We are not a party to the deal itself. The agreement to post something, and the obligation to pay for it, is between the creator and the brand. We are not an advertising agency, we do not represent either side, and we do not vet the quality of anyone's work.

We are also not your employer if you are a creator. Nothing here creates an employment relationship, a partnership or an exclusive arrangement.

Fanpay is being built in the open and much of it is unfinished. Today the site collects waitlist signups and provides accounts and sign-in. The booking, escrow, invoicing and payout flows described on the marketing pages are designed but not live.

This matters for these terms: the sections below about bookings and payments describe how those features will work when they ship, and they take effect for you when the feature does. Until then there is nothing to book and no money moving, and no clause here should be read as claiming otherwise.

You need an account to use anything beyond the public pages. You are responsible for what happens under it, so keep control of the email address it is attached to — anyone who can read your inbox can request a sign-in link.

You must be at least 18. One person, one account. Do not share an account with someone else, and do not create one using a name or handle you have no right to use.

Tell us promptly if you think someone else has got into your account.

You are responsible for what you publish on your page and for the accuracy of what you claim about your audience. Reach figures are self-reported until an account is verified, and inflating them to win a booking is a straightforward breach of these terms.

You set your own prices and decide which bookings to accept. Nothing obliges you to accept one.

When you accept a booking you are agreeing to deliver what was described, by the date agreed. If you cannot, say so early — the product is built so a missed date resolves itself, and that works far better than silence.

You are responsible for following the advertising disclosure rules that apply where you and your audience are. If a post is paid, it has to say so. We do not do that for you and we cannot do it on your behalf.

You are responsible for your own taxes on what you earn.

You are responsible for what you ask a creator to publish, and for holding the rights to any assets you supply them. If you hand a creator a piece of music you do not have a licence for, that is your exposure and not theirs.

The price on a creator's page is the price. Booking at it and then pressing for extra deliverables outside the agreement is not a negotiation, it is a breach.

Rates are opened to you on the basis that you are evaluating a real booking. Requesting access to harvest pricing across the market is a misuse of the feature and we will close the account for it.

When payments are live, approving a placement releases money to the creator. Approve honestly — refusing to approve work that was delivered in order to hold the payment is a breach of these terms.

Your content stays yours. A creator owns their page, their photographs and their work; a brand owns the assets it supplies. We do not acquire ownership of any of it.

What we do need is permission to run the service: a licence to host, store, resize and display your content on Fanpay so that your page loads for the people you want to see it. That licence exists only so the product can function, and it ends when you delete the content or your account.

Whatever usage rights a brand gets over a creator's post is a matter between the two of them, priced as an add-on at the time of booking. We are not a party to it and we do not take a share of it.

Fanpay's own name, logo and the software behind the site remain ours.

The short version is: do not use Fanpay to deceive people or to harm the service. Specifically, do not:

• Misrepresent your audience, your identity, or who you are authorised to act for.
• Publish anything unlawful, or anything that infringes someone else's rights.
• Use the platform to arrange payment for a deal and then take it off-platform to avoid fees, when a booking has already been made here.
• Scrape the site, automate access to it, or try to get around rate limiting.
• Probe, attack or otherwise interfere with the service or the accounts of other people.

We will remove content and close accounts for any of the above.

This section describes the intended model and takes effect when payments ship, not before. No money moves through Fanpay today.

The design is that a brand commits payment when a creator accepts a booking, and the money is released once the placement has been approved. If a placement does not run, the refund is automatic rather than a negotiation. Payouts are made on a cycle once a creator's balance passes a threshold they set.

Fees will be disclosed clearly before you agree to anything they apply to. When card payments are handled, they will be handled by a payment processor and not by us — we will name them here and in the privacy policy at that point.

You can close your account whenever you like, and doing so deletes your data as described in the privacy policy.

We can suspend or close an account that breaches these terms. Where it is reasonable to do so we will tell you why and give you a chance to put it right first; for serious cases — fraud, attacks on the service, harm to another user — we will act immediately.

Anything already owed between a creator and a brand at that point survives the account being closed.

The service is provided as it is. We work hard to keep it accurate and available, but we do not warrant that it will be uninterrupted or error-free, and much of it is explicitly still being built.

We are not liable for the conduct of other users, for a deal that goes badly between a creator and a brand, or for indirect or consequential losses. Where liability cannot lawfully be excluded, it is limited to the amount you have paid us in the twelve months before the claim.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not permit us to exclude.

We will update these terms as the product grows — particularly as the unbuilt half of it ships. When a change is material we will update the date at the top and tell account holders directly.

Continuing to use Fanpay after a change means you accept the updated terms. If you don't, close your account.

These terms are governed by [governing law], and disputes will be heard by the courts of [jurisdiction].

If any part of these terms turns out to be unenforceable, the rest of it still stands. Questions go to hello@fanpay.app.